Company Information
Store Name: ModusModa
Company Name: Ilab Isla Limited
Company Number: 76154558
Address: Unit B, 3/F, Kai Wan House, 146 Tung Choi Street, Mongkok, Kowloon, Hong Kong
Phone:+44 7418 637323
E-Mail: info@modusmoda.com
Contact Form: Here
Customer Service Opening Hours: Monday to Friday, 09:00 to 17:00 CET (GMT)Greenwich Mean Time (London)
Response time: We respond within one day.
Need Help? We're Here for You!
Our support team is available seven days a week to assist you with anything you need. We aim to reply to all messages within one business day. You can also chat with us directly using the messenger icon at the bottom right of your screen for real time support.
Order Inquiries
If you need updates on your order status or tracking, our team is ready to help. Whether you want to confirm delivery progress or make changes, we ensure quick support every step of the way.
Product Details
Looking for more information about a product or need guidance on what suits you best? Our team provides clear answers and personalized recommendations to help you choose with confidence.
Delivery Issues
Contact us right away. We will coordinate with our courier partner, Royal Mail, for the UK to resolve the issue.
Complaints and Concerns
If something doesn't feel right, let us know immediately. We take every concern seriously and work to resolve issues quickly and professionally so that your experience remains positive.
Returns and Exchanges
We'll guide you through the return process and assist with exchanges whenever needed. For more details, you can review our Return & Refund Policy.